Cross-Cultural Business Communication

Course Description
The environment in which organisations operate is referred to as VUCA: Volatile, Uncertain, Complex and Ambiguous. Part of what drives this is increasing globalisation. No longer are your colleagues just local, teams are spread across countries and time zones with different languages and cultures. Organisations expect their employees to be able to effectively work remotely with people who have different cultural norms and different ways of communicating. With this in mind, the purpose of this course is to help you(1) understand the nuances involved in working cross culturally based on research from social science, psychology and organizations,(2) sharpen cultural awareness skills to better connect with those from different countries(3) develop skills that will improve your ability to be a valuable global employee and manager