Cultural Adjustment

While you are abroad, you are likely to experience “cultural adjustment.”  Living in another culture is very exciting and rewarding, but it can also be disorienting and challenging to be far away from your family, friends, support systems, and familiar cultural norms. For most people, the study abroad experience consists of a series of emotional highs and lows. However, the more you know what to expect in the host country, the closer your expectations will match reality and the less shocking your experience will be.

Cultural adjustment does not result from a specific event. Instead, it derives from the experience of encountering new ways of doing things that challenge the basic belief that your way of doing things is the “correct” way.  It builds up from a series of events in your host country that you may find difficult getting used to. For instance, you may encounter an ambiguous situation where you are expected to do something without adequate direction or explanation. You may also have your values questioned at times, which can deepen the anxiety of living in a foreign environment.

When you first arrive in the host country, everything around you will probably be new, different and exciting. You will probably enjoy the sights, sounds, and other cultural novelties that surround you! This initial reaction is frequently called the honeymoon stage. It is characterized by feelings of fascination, exhilaration, and a desire to learn more about the culture.

After a couple days or even a couple of weeks, when you have settled into more of a daily routine, some of the subtle differences in gestures, manners, and tone and rhythm of voices will become more evident. It is possible that these cultural differences will make you feel out of place and miss everything about home. You may even feel disappointed in yourself if it is difficult to communicate at first. However, this is a natural and common reaction called “culture shock."

Symptoms of Culture Shock

Culture shock manifests itself in different forms, but some symptoms can be:

• Changes in eating habits and sleeping habits
• Homesickness; calling home much more often than usual
• Feeling hostile, bitterness and/or complaining frequently about the host country/culture
• Irritability, sadness, depression
• Frequent frustration; being easily angered
• Self-doubts; sense of failure
• Recurrent illness
• Withdrawing from friends or activities

How to Respond to Culture Shock

You will feel more liberated after experiencing culture shock because you will have learned new approaches to doing things in your host country that have been adopted as part of daily life. By getting to know your host country and understanding the logic that lies behind the style of living there, you will be able to foster more effective interaction within the new culture.

To ease the stress of culture shock here are several solutions that can help you overcome it more quickly:

1. When you first arrive, observe your surroundings so that you may trace any odd interactions you see to their underlying values. Once you have identified some of your host country’s values, share some of your observations with a local person whom you trust. It’s a great opportunity to develop deeper relationships so that you may converse non-judgmentally about issues impacted by cross-cultural beliefs.
2. Do not fear losing your home values or personal values. Partaking in the customs of your host country will not make you less of an American. It will only enlighten your mind and spirit and allow you to be more at ease in your new environment. It will open doors to understanding.
3. Maintain a good sense of humor. You may feel foolish at times when you have difficulty expressing yourself in another language, but learn to laugh it off. Many people will enjoy conversing with you and commend you for your efforts.
4. Keep your mind occupied and be active. Activities such as reading, exercising, and socializing will keep you in healthy spirits. If you are feeling down, engage in some self-care activities before re-engaging with others.
5. If you take time to inform others of your home country by sharing scrapbooks, photo albums, or other types of visuals with them, you will build closer relationships that will allow your hosts to get to know a part of you that is not so apparent in your daily living situation.
6. Trust that your study abroad experience will be positive. As you acquire more knowledge about your host country and you begin to develop new friendships, you will discover the innumerable rewards of studying abroad.
7. Learn the local language, if applicable. Speaking the language of your host country will demonstrate your initiative to learn and, at the very least, will be a courtesy to your hosts. Attempting to use the local language is a good basis on which to build new relationships with local people. Look for various ways to improve your language skills. If you are participating in an immersion program, try to speak your host country’s language at all times, even with your American peers.
8. Recognize that other cultures may use different verbal and non-verbal communication methods. Body language, personal space when conversing, and other non-verbal communication can be very different than what you are used to in the United States. Likewise, some cultures are not nearly as frank, sarcastic, or confrontational when discussing certain topics as Americans. Sometimes, things are implied in conversation but are not actually voiced. Remember that differences in communication styles are just that — different.
9. Be open-minded. Observe the culture in a way that makes it easier to see how behavior fits together, both logically and systematically.  Try to be open-minded rather than resort to becoming defensive and holding on to your preconceived stereotypes.

Reminder:

Experiencing culture shock where you face unfamiliar and uncomfortable environments presents a unique opportunity to learn. Many of the key skills that students gain from studying abroad—such as adaptability, ease with ambiguity, problem-solving, self-confidence—are acquired this way.
 

---

How to Access UO Technology

Before traveling abroad, you should ensure you can still access your various UO accounts overseas including:  

• DUO Login – If you use the DUO Mobile app on your smartphone, you may want to consider getting a hardware token as a back-up DUO login option. 
• UO VPN - Use to connect to UO campus network from any off-campus location. 

If you encounter issues while abroad, please contact UO IT Services to help troubleshoot.

---

Personal Travel Expectations

It is possible your program will have some free days, especially on the weekends. Each time you spend the night outside of your program's provided housing, make sure to fill out the non-program travel form and notify your on-site staff, the faculty leader, and/or your host family (if applicable).  

Safe Travel Tips: 

• Share your travel dates and itinerary with your on-site staff, the faculty leader, and/or your host family (if applicable). You may also want to inform your family at home to avoid any unwanted worries, and to ensure that several people know where you are when you travel independently. 
• Be careful not to display money, jewelry, or other valuable items while traveling. 
• You could also wear a money belt and keep it close where you can see it at all times in order to avoid pickpockets. 
• When using public transportation: 
  • Avoid train or metro cars that are empty.  
  • Upon boarding, locate the emergency equipment 
  • If someone is bothering you, inform the train or bus operator.  
  • Try to stay awake and alert during your travels so you do not miss your destination and avoid unwanted attention and confrontations. 

Note:

You are responsible for the storage of luggage. If you plan to arrive early or stay a few days after the program end date, you should not expect to have access to early housing or luggage storage. Housing arranged by on-site staff begins on the first day of the program (arrival date) and ends on the last day of the program (departure date). 
 

---

Vote & Pay Taxes While Abroad

Absentee Voter Registration 

Even though you are abroad, you remain eligible to vote in local and national elections. If you wish to vote during the time in which you will be abroad, request a ballot to be sent to you at your overseas location before you leave for your program.  

• Review the Federal Voting Assistance Program website to learn how to request an absentee ballot.  
• If you can, also go to the following website to register to vote: https://www.vote.org/am-i-registered-to-vote/. 

You can find additional information from the US Department of State. 

Taxes 

You may need to file your tax return while you are studying abroad. Be prepared to access any necessary documents needed to submit your tax forms before departing for your program. If you plan to be out of the country when it is time to file your U.S. tax return, you can always file at an American embassy or online. 

---

Sustainable Travel

To study abroad is to be a global citizen. As such, it is important to leave your host country with a positive impression of you/your culture/the US by respecting the local culture, history, language, and environment. Making a conscious effort to reduce your environmental footprint while traveling is also part of being a global citizen. Learning how to live sustainably in your host country is no different from learning how to adapt to local customs, accents, or dress. It requires a concentrated effort to understand not only local sustainability efforts, but how you can help support them.  

Be Mindful of Waste 

Pay attention to how waste is handled in your host country. Do locals recycle? What about compost? How does waste management differ from home? Remember that throwing the wrong or dirty materials into a recycling or compost bin can contaminate the whole amount of waste, resulting in it being sent to the landfill instead. 

• Recycle and compost appropriately whenever and wherever possible. 
• Be sure to use the proper receptacles and understand what goes into them. 
• Avoid activities that cause extra waste: buying food and drink in disposable containers, buying souvenirs you won’t keep, etc. 

Conserve Water and Energy 

Many countries abroad conserve water and energy a lot more than in the US, either due to the price, the availability, or the public commitment to sustainability. This can mean many things: 

• Taking shorter showers 
• Hand-washing dishes 
• Air-drying laundry 
• Turning off power sockets, lights, and other uses of energy 

Use Public Transportation 

Public transportation (trains, buses, metros) will generally be much more robust than what you are used to, and as a student, your ability to travel in your host country will be determined by its availability. Public transportation and traveling by bike, is not only more sustainable than travel by car or airplane but is also an inexpensive way to explore. Depending on the duration of your stay, you might want to get a bike rental pass or a metro pass. Look into traveling by train rather than by plane; you’ll limit your carbon emissions and can see much more of your host country and surrounding areas. 

Explore Sustainable Diets 

Look carefully at what the locals eat, and what foods result in the lowest carbon footprint. Vegetables, legumes, and grains are all great choices. Eggs, yogurt, fish, and poultry also provide many nutrients while leaving a medium carbon footprint. To have the lowest impact with your food choices, eat pork, cheese, beef, and lamb rarely or not at all. If you are living with a host family, it may not be possible to dictate your diet. Instead, look at what you are eating for lunch, meals you make, or meals you choose yourself. 

• Consider preparing your own meals instead of buying.
• When you buy take-out, be mindful of whether your food is packaged. Are there non-packaged options from cafés? 
• Is what you are eating local? If not, can it be? This is also a great way of sampling more regional cuisine. 
• No matter what or where you eat, avoid wasting food, which has a huge impact on greenhouse gas! The higher the carbon footprint of a food item, the greater the impact of wasting it. 

Shop Locally 

It can be a lot easier (depending on the country) to shop locally. Look for signs in stores that identify local products, as well as farmers’ markets (which are often held daily depending on the size of your city). 

• If you are living with a host family, ask them where they buy their food or even go with them to the market.
• If you are living alone, or with roommates, take careful notes on what you see in stores. Often, as in the US, there will be symbols for local as well as organic, vegan, or vegetarian, but remember that cultures may interpret these differently than the US. 

Shop Thriftily 

Along your study abroad journey, you may need to purchase certain items to accommodate your needs or interests last minute, or sell items prior to your return. While some websites like craigslist are international, others like leboncoin.fr will depend on your host country. We recommend asking on-site staff or students about your options, as well as doing the following:       

• Check out a local thrift shop to find the clothes you need for a specific trip or for everyday wear 
• Surf the internet to find buy/sell pages to re-sell items or buy a used one that’s fully functional 

Get Involved 

Look for local organizations, clubs, projects, or classes you can take that focus on sustainability. Doing this allows you to directly engage with and impact the community, as well as directly utilize the strategies above. While options may be limited, depending on your program type, the duration of your stay, and the host-country itself, there are always ways to be involved. If you haven’t already, check out options on campus, and think about how they might apply to study abroad. 

Ultimately, the most important elements of sustainability abroad are respect and an open mind. You are a guest, and your learning experience is not constrained to the classroom. While the shift might be difficult at first, it is not uncommon for students who have studied abroad to adapt to local sustainable practices. 

To learn more about GEO Sustainable, visit the GEO Sustainable Programs and Initiatives website. 

Study Abroad Students Share Their Tips

Back to Top

Safety on a GEO study abroad program is a shared responsibility and requires students to be well-informed and active participants in their own well-being while participating in a program. GEO provides students with extensive health and safety information throughout pre-departure, advising, and on-site orientations.

Many travelers do find that they need to be more cautious in a foreign country as misunderstandings can easily arise. It is worthwhile to be aware of cross-cultural differences and local laws to avoid potentially dangerous situations as you may not be able to pick up on subtle social clues as easily as you do in the US.

Follow these general tips:

• Avoid public or political demonstrations.
• Follow the advice of local authorities and on-site staff.
• Drink responsibly and do not use illegal substances.
• Be alert in crowded places like train/bus stations and popular tourist destinations.
• Know the 911-equivalent number in your country. In case of an emergency, call that number first.
• Be careful not to divulge too much information to strangers, this includes information about where you live.
• Don’t leave personal items (backpacks, laptops, etc.) unattended for even a short while.
• Always lock your door.
• Check your privacy settings on social media and consider what you are sharing.
• Identify ways to blend in with the local culture to avoid being targeted as a tourist.
• Listen to your instincts. If a situation feels unsafe, speak up or remove yourself.

Register for the Smart Traveler Enrollment Program. All students participating in a study abroad program are highly encouraged to register for the Smart Traveler Enrollment Program (STEP) to receive information from the U.S. Embassy regarding conditions in your country of study during your program. You will receive email alerts in the event of any anticipated events such as protests that may impact you. We suggest that you also register yourself and notify the U.S. Embassy of the dates and locations of any personal travel you plan outside of the program to help you make informed decisions about your travel plans.

---

Emergency Response

Student safety and security is GEO’s number one priority.

In the event of an emergency, students should contact the following support services as follows:

1. If the emergency involves crime or emergency medical attention is needed, students should immediately contact local emergency services by dialing the 911-equivalent in your host country. We strongly recommend that you first contact local emergency services, as they will be able to provide immediate assistance. Save the numbers for these emergency contacts in your phone and carry a paper copy with these contacts in your wallet, purse or backpack. If you are unable to make a phone call (due to a language barrier or other challenges) or are not sure which emergency service to contact, then get in touch with your on-site program staff so that they can assist you in obtaining the necessary services.
2. Once you have contacted the relevant authorities or medical services, be sure to get in touch with your on-site program staff to inform them of the situation and let them know of your status so that they can continue to support you on site. If it is after hours and you did not need to contact emergency services, ask yourself if this is a true emergency that cannot wait until business hours. For example, a lost passport is an urgent situation. However, if you contact your on-site staff in the middle of the night, they will not be able to do much to assist you until the following morning when embassies are open.
3. GEO provides support via a 24-hour emergency hotline. If you are unable to get in touch with local emergency support services and your on-site staff, please call the GEO emergency line. If you are not sure who to contact, please also don’t hesitate to call. It is strongly advised that you save this number (along with the local emergency numbers) in your mobile phone before going abroad.

Note:

GEO 24-hour Emergency Hotline: 503-764-4146

For less urgent issues requiring assistance, contact your on-site staff or GEO Advisor by email.
 

Check-ins

In the unfortunate event that a terrorist attack or natural catastrophe occurs in your area while abroad, be aware that your on-site program staff, faculty leader, or GEO will attempt to contact you for a check-in to make sure you are safe and secure. Please respond to any inquiries as quickly as possible.

Also monitor local events and check your UO email regularly if such an event occurs in your area or while you are traveling during off time during your program. You can be proactive and contact your program staff and GEO Advisor as soon as you’re aware of an event in your area to let them know you are safe.

Identifying Your Emergency Contacts

Be sure to add at least two numbers to your mobile phone contacts with the contact “name” as “EMERGENCY CONTACT #1,”, etc., so that someone trying to help you can easily contact your site director, host parent, and/or GEO emergency contact if you become incapacitated.

In event of a sexual assault, see the section on Women’s Safety in this guide and the University of Oregon Help for Victims and Survivors website.

---

Be Aware of Local Laws

While abroad, be aware that local laws and penalties apply to you. If you break local laws while in another country, you are subject to arrest and prosecution. If you are arrested overseas, there is not much GEO staff can do to help you, and you may need to work with an attorney.

For more information on arrest or detention abroad, visit the US Dept of State website. You are also highly encouraged to read the Travel Advisory issued for your country as it contains helpful information regarding required documents, crime, safety considerations based on identities, healthcare information, and where to find the nearest embassy abroad.

---

Alcohol & Drug Safety

Excessive drinking can be disruptive to your program and have a negative impact on your experience and those around you. Disruptive behavior due to alcohol use is a violation of the UO Conduct Code. Infractions of the code will be taken seriously and behavioral incidents involving alcohol may warrant removal from a program. If you do choose to drink while abroad, drink responsibly.

Here are some tips on drinking responsibly:

• Keep in mind that drinking norms and culture may be very different where you are studying abroad; in most other countries, locals may find excessive social drinking very off-putting.
• Eat before you drink and always consume alcohol with food.
• Be aware of how strong your drink is and how much alcohol is poured in every glass; drinks can be much stronger in some countries than what you are used to in the US.
• Pace your drinking; consider alternating an alcoholic drink with a non-alcoholic drink or water and try to keep consumption to one drink per hour.
• Know your limits. 

Be aware that alcohol consumption is a factor in many of the injuries, assaults, and thefts that students might experience on study abroad programs. Drinking excessively impairs judgement and can lead to circumstances that could put you in danger.

To increase your personal safety when going out:

• Do not drink alone or walk on the street alone at night after drinking.
• When going out with friends, make sure you leave with everyone you came with; and don’t insist on staying behind or leave someone alone when you leave.
• Do not accept drinks from someone you don’t know and always keep an eye on your drink; drink spiking is very common in some areas frequented by foreign college students.
• Follow your best judgment, but remember that you are in an unfamiliar environment and the culture about alcohol consumption in other countries may be very different than what you are familiar with in the US.

---

Prevent Pickpocketing

Many places like Europe have a low crime rate compared to many cities around the US, but petty crime such as pickpocketing and bag snatching continues to increase, especially in tourist areas and during the summer.

Prevent pickpocketing by:

• Staying alert in crowded places, on pedestrian streets, buses, trains, subways, and tourist attractions.
• Your bag should close with a zipper so it is not easy for someone to open.
• If you carry personal items in your pants’ pockets, be sure to keep all items in your front pockets.
• If someone bumps into you, check your belongings as soon as possible.
• Be aware that pick pocketers sometimes work in teams where one creates a distraction while another removes something from your person.
• Consider a money belt or neck wallet that can be tucked inside your clothing when you need to carry your passport and other valuable items.

---

Sexual Violence (Title IX)

If you experience any type of sexual violence while on a study abroad program, please know that you have options and support is available to you as you begin the healing process.

If you are a victim/survivor of sexual violence, what happened to you was not your fault.

Experiencing sexual violence is difficult and it can be even more confusing and complicated if it occurs in another country. Victims/survivors often experience a range of emotions including fear, anxiety, confusion and loss of control. There is no one “right way” to respond, and determining what steps to take after a traumatic experience can be difficult, especially when you are far from home. The options listed below are meant to be resources. GEO supports the victim’s/survivor’s right to make their own decisions about what is best for their recovery.

Make a Report

The decision to report and when to do so is always up to you. GEO encourages reports to be made in close proximity to the incident even though reports can be made to GEO, confidential staff, and law enforcement at any time.

Students are encouraged to report any incidents of sexual violence to local police if you are comfortable doing so. If you would like assistance in making a report, you are encouraged to work with on-site staff. Please know that most staff are Assisting Employees and so can assist you without being required to report it to the university.

If you would like to file a report with the University of Oregon, you can complete this form with the Office of Investigations and Civil Rights Compliance. Know that a report can be made at any time.

Talk to a Confidential Resource

Speaking with a confidential resource means that any information you share is protected and cannot be shared without you permission. Confidential resources are a great way to get information about your options without having to file an official report where legal action may be taken:

• UO Counseling Services
• TELUS Health Student Support App
• UO Care and Advocacy Program
• UO Ombuds Program

Note:

If you do not wish to speak to anyone, you can utilize other online resources that can be found on the UO’s Title IX website.
 

---

Insurance

Students participating in a GEO-sponsored program are automatically covered under the Accident & Sickness Insurance Plan by Chubb-Ace American Insurance Co. Students participating in SIT, CIEE, USAC, DIS and IE3 programs will be enrolled in insurance provided by those organizations. The information that follows is for insurance provided by GEO.

All students going on GEO-sponsored programs are covered by a blanket insurance policy and have the same master insurance policy number. You will be issued an insurance certificate prior to leaving on your program.

Be aware that this insurance is considered secondary insurance, and that GEO recommends that you keep your primary health insurance in the US while you study abroad. Full details of the insurance coverage, benefits and exclusions will be uploaded to your online GEO application before you depart.

Your local program staff or the AXA Travel Assistance contact on your insurance certificate can assist you in procuring medical attention and can help you with opening a claim.  GEO can assist with locating a local mental health or medical provider in your area, although some regions may not have English-speaking providers readily available. All students are responsible for filing their own claims for reimbursement or payment of services provided.

This insurance is for accident and sickness coverage and does not cover personal property loss or trip cancellations and delays (except when caused by a personal medical condition verified by a doctor). You are advised to take out travelers' insurance for personal property as well to cover theft or damage to your laptop, cell phone, etc. 

Take special note of the activities and treatments not covered under the insurance GEO provides that are listed in the Exclusions and Limitations section of the policy. While GEO does not encourage students to participate in extreme sports or other activities not covered by the provided insurance, you should look into getting additional coverage that will provide coverage if you do plan to engage in these activities.

If you need to seek medical attention while abroad, you will likely need to pay up front for all necessary procedures. It may be possible to pre-arrange direct payment for some services to approved providers if you work with the insurance company in advance. Keep all receipts for medical care and medications abroad since they will need to be submitted to the insurance company when filing for reimbursement.

To file for reimbursement:

• You will need to submit a claim form to the insurance company along with itemized medical bills or pharmacy receipts, translated to English and currency converted to US dollars.
• You are responsible for filing your own insurance claims with the insurance company. A copy of the claim form will be uploaded into your online application portal documents section before you depart.
• The completed and signed claim form should be mailed to the insurance company address within 90 days from the date of injury or from the date of the first medical treatment, or as soon as reasonably possible.

Back to Top

Pass/No Pass Policy

If you would like to change the grade option of a study abroad course from graded to P/NP, you must request permission from GEO. To make this request, email geoinfo@uoregon.edu or your GEO advisor. Requests must be made before completing 70% of the course. While it is possible to change the grade option in most courses, some courses may have a locked grade option.    

For more information, see the UO Registrar’s website or the Office of Academic Advising’s website.

You should consult with study abroad advisors in your home campus to find out about policies pertaining to P/N grade options for study abroad courses.

---

Add/Drop Deadline

The course add/drop and withdrawal deadlines will be determined by the local institution/university in your host country. In some programs that have a set curriculum, it may not be possible to withdraw from individual courses.

---

Registration and “Placeholder” Credits

GEO works with the UO Registrar to manage registration for your program. You do not need to register yourself for anything in DuckWeb related to your program. While you are abroad, you will be enrolled in a number of “placeholder” UO credits. These credits simply serve to keep you enrolled in the UO while abroad and thus able to receive financial aid. After you return, these placeholder credits will be replaced with the names of the actual classes that you completed abroad, along with the corresponding grade and number of credits. The number of placeholder credits for which you are registered does not necessarily reflect the final number of credits that you will earn on the program.

Note:

Please make sure that you have resolved any holds on your regular UO registration. For example, the UO Collections Department may have a hold on your account due to unpaid fees/tuition owed to the UO. If you have a hold on your account, GEO will not be able to register you for study abroad credits.
 

You should consult with study abroad advisors in your home campus to learn more about your registration status while you study abroad in a GEO program.  

---

Attendance

You may not arrive late to, or leave early from, the academic program without approval from your local program staff. Approval will be granted only in highly exceptional circumstances beyond your control. While on site, you are expected to attend all classes and required academic activities, including required excursions and events. Personal travel that causes you to miss class is highly discouraged. In fact, such a decision could affect your grade in the missed class. Individual instructors may have specific attendance policies and sanctions for absences. Students who must miss academic activities due to illness or injury must inform the on-site director or faculty leader where applicable. Continued absences in violation of the GEO policies and behavior agreement may lead to disciplinary action, including dismissal from the program.

---

Course Approval Process

You can review the courses already approved for your program in the UO Registrar’s Course Equivalency Database.

For NEW courses (that do not currently appear in the Registrar’s online database) send course syllabi to the relevant academic department at the UO to establish course equivalency. For instance, for a political science course, reach out to the UO Political Science department (undergraduate coordinator, faculty, departmental staff, etc) to learn who should be receiving the syllabus for evaluation. For this process, please follow the detailed instructions provided in the GEO Study Abroad Course Equivalency Form. Note that this step is primarily for programs that are exchange, direct enroll, or third-party programs. If you are participating in a GEO Center or faculty-led program, those courses are likely already approved.      

Talk to your campus study abroad advisor and/or Registrar’s Office about the courses you are completing with GEO and how they might count towards your major/degree.

---

Graduation

You should not plan to graduate the same term/semester in which you plan to study abroad. The study abroad credit evaluation process can take several weeks/months, in particular when students take courses directly from a university/institution abroad. You should plan to graduate at least one term after the end of your study abroad program. For example, if your study abroad program finishes at the end of spring term, plan to graduate in summer or fall term.

Back to Top